Natural Capital

Being a transnational enterprise with a portfolio of products based on Nature and Natural ingredients comes with important responsibilities that extend beyond just operating a profitable business. Our responsibility includes managing our environmental footprint to create a positive impact on the environment and support a low-carbon economy.

Sustainability being a core philosophy, Dabur has always sought to reduce our impact on the environment through responsible environmental management, conservation and protection across all of our operations. Our environment conservation activities range from development of green (environmentally friendly) products to reduction of environmental impacts of our operations and biodiversity conservation. We not only strive to have a positive impact in the markets in which we operate, but also work towards responsibly taking care of the Planet, preserving its beauty and resources for future generations.

Achieving real and lasting change is only possible through the collective efforts of every member of the extended Dabur family, from our employees to our partners and suppliers, from our NGOs partners to local communities.

As we progress on our commitment to create a greener planet for future generations, we have made significant progress in areas such as water balancing, effluent reduction and emission control. Even in a COVID year when production targets for Ayurvedic medicines and key hygiene products had to be revised sharply upwards, we did not lose sight of our environment commitments. Our total energy consumption during the year witnessed a spike due to sudden increase in production to meet the growing need for immunitybuilding and Ayurvedic medicines in the post-COVID world. Despite this sudden and significant increase in production, we have managed to limit our total Energy Consumption at 2017 levels. Our CO2 emissions were also capped at 2018 levels. We are now in the process of developing strategies and targets beyond 2022, which includes working towards becoming a Plastic Waste Neutral, Water Neutral and Carbon Neutral enterprise.

Water is a critical natural resource, and we understand the importance of sustainable water management in our operations. Reducing water consumption and improving water quality are important elements of environmental stewardship at Dabur. Over the last decade, our sustainable water management efforts and initiatives have enabled us to conserve millions of litres of water. Through our judicious water management initiatives, we have also returned substantial quantities of water back to our communities, particularly in waterstressed regions.

We use water in our manufacturing processes, in the cleaning of our equipment and facilities, and for employee hygiene, among others. We have put in place initiatives aimed at conserving and harvesting this scarce resource.

A detailed Water Audit has been conducted across our manufacturing locations in India through leading industry bodies like CII and FICCI to identify and plug the gaps in our water conservation measures. As part of this exercise, we have installed Digital Water Flow Meters across all units. Piezometers were also installed across all units to check the water level. Today, almost all our major manufacturing locations in India have adopted a Zero Discharge strategy.

Dabur is committed to implement the 3R (Reduce, Reuse and Recycle) principle for conservation of water. Besides operating Sewage Treatment Plants (STP) and Effluent Treatment Plant (ETP) at each plant, Rainwater Harvesting systems have been set up across our units to help recharge ground water. A new rainwater harvesting system was installed in our Pantnagar unit this year for collecting water from canteen rooftop area (1,205 Sqm). This system will result in an estimated 33.740 KL water collection per day.

All our manufacturing units in India have implemented various water saving initiatives during 2020-21, resulting in a significant drop in raw water consumption and improvement in Water Management. These include:

  • Three-stage RO system in place of DM plant to minimize water wastage and to get the maximum recovery from raw water.
  • UF and RO plant to recycle ETP treated water.
  • Steam Condensate Water Recovery System, which has helped us achieve 80-85% recovery.
  • Overfilling Protection System for all water tanks.
  • Water flow meter installed in the plant to know the actual usage of water.

Project Desert Bloom

Recognising the growing importance of community-level programmes for Water Conservation and Management, Dabur has been running a water conservation programme in Rajasthan, covering Alwar and Tonk districts. The programme has been developed with active community participation to improve the sustainable livelihood of the poorest and excluded communities in the area by strengthening their access to water and technology as well as management capacities.

This project uses cost-effective, eco-friendly community-based technologies like water harvesting, water conservation, recharging of tube wells and plantation to give rural communities in Rajasthan get access to water all through the year for their personal consumption and irrigation needs.

In 2020-21, we extended our community-focussed Water Conservation and Management programme to Baddi in Himachal Pradesh with the renovation of a 15 Lakh Litre village pond.

1,270 Families directly benefited from the Water Conservation projects
10 Feet rise in Water Table in Newai area of Tonk district

At Dabur, we believe that Energy Conservation is a very important for mitigation of CO2 emissions. All our plants focus on energy management and implement technologies and systems that could improve energy usage.

In 2020-21 the following initiatives were taken to reduce energy consumption:

  • LED Lightings across all units.
  • Usage of Variable Frequency Drives (VFD) in motors, pumps, packing and manufacturing equipment in plants.
  • Use of energy efficient & VFD-based air compressors in plants
  • Installation of around 85KW Solar Power Plant system in manufacturing units
  • Switching from shrink sleeving to self-adhesive sticker labelling in Skin Care; Upgradation of other equipment like Versatile Plan Sifter and Thermic Fluid Steam Generator.
  • Use of energy efficient cooking system in the canteen at our Sahibabad unit.
  • Use of Herbal Waste in Boilers as fuel.
  • Conversion of FO Boiler to PNG

Continuous Ambient Air Quality monitoring, Online stack monitoring and Thermography tests are conducted every month to help Dabur maintain Particulate Matter (PM), SOx, NOx and other pollutants well below the prescribed stipulated standards at all the locations. These are also reported to the regulatory authorities.

10,57,879 KWH Power saved in 2020-21 with a capital investment of 259 lakhs on various energy conservation equipment
286 Lakh Energy Cost Saving due to measures implemented in 2020-21
ZERO use of Ozone Depleting Substances in operations

At Dabur, we take responsibility for environmental stewardship and work towards going beyond statutory compliance. We recognise carbon footprint mitigation as a high priority area and are putting together a strategy to ‘Cut The Carbon’ in our business, both within Dabur and also in our extended Value Chain. This strategy will focus on advancing to a lower carbon future and examine all aspects of the business. Packaging has been identified as one of the major contributors to our carbon footprint, and a clear design has been put in place for recycling and for increasing the recycled content in our packaging.

With our investments in communications technologies, promotion of virtual conferencing across remote teams, and with lesser in-person attendance for meetings and business discussions, our specific carbon footprint from air travel has reduced substantially this year.

We also inducted new technology into our manufacturing processes to not just make it more efficient, but to also help reduce our carbon footprint. A new automatic finished product conveyer system was installed and commissioned this year, which led to cost reduction and also resulted in cutting down the carbon footprint by avoiding internal truck movement for FG transfer.

Dabur International became a corporate member of Emirates Environmental Group (EEG), the leading environmental awareness and sustainability institutions in the Middle East. In the region, Dabur’s sustainability mission is directed towards increasing its clean energy footprint by harnessing solar power to manage operations and reducing the overall carbon footprint by recycling and sustainable sourcing of natural ingredients through strategic sourcing partners. As part of this initiative, we are working closely with EEG in reducing our carbon footprint by providing them with the recyclables from our Ras Al Khaimah factory. Our partnership with EEG also brings us great synergies in line with our vision of serving consumers through sustainable practices.

Dabur had collaborated with EEG on various initiatives such as the United Nations’ ‘The Billion Tree’ Campaign and co-sponsorship of the EEG’s annual ‘Clean UP UAE’ campaign. Among other initiatives, we are also part of the “One Root, one Communi-Tree” initiative launched by EEG.

All our manufacturing units have efficient discharge systems, comprising ETPs and STPs. The characteristics of treated effluent are maintained below limits prescribed by respective State Pollution Control Boards (SPCBs). Monitoring of water quality parameters is conducted at regular intervals with the Ministry of Environment & Forests certified or SPCBrecognised environmental laboratories.

At all operating plants, domestic water is treated in STP and recycled for plantation development or sprayed to minimise fugitive dust emission. Most of the other solid wastes generated are sold to thirdparty contractors for appropriate disposal. A large percentage of non-hazardous waste disposed in this manner is eventually recycled or reused. Hazardous waste is stored and disposed as per Hazardous Wastes (Management, Handling and Trans-boundary Movement), 2008 & its subsequent amendments.

11,528 Tonnes of waste recycled by our manufacturing sites in India in 2020-21

Dabur is committed to waste management, recycling, and circular economy strategies that enable the recovery and productive re-use of waste streams. In the year 2020-21, despite the lockdown in Q1 of the fiscal year, we achieved our goal of processing/recycling over 11,413 MT of post-consumer plastic waste generated by our packaging, preventing them from reaching our oceans and landfills. We are also working on reducing the amount of plastic we use for our packaging, while increasing the quantity collected, processed and recycled every passing year. We are committed to become a Plastic Waste Neutral Company in the 2021-22 financial year by collecting, processing and recycling 22,000 MT or 100% of the plastic waste generated by our packaging. We have earmarked a budget of 8.48 Crore for the purpose.

Dabur has been closely working with Ministry of Environment, Forest and Climate Change (MoEF&CC), Central Pollution Control Board (CPCB), Federation of Indian Chambers of Commerce and Industry (FICCI) & Confederation of Indian Industry (CII) in taking forward its Plastic Waste Management agenda. We have been running a series of different projects across the length and breadth of India in collaboration with various NGOs and Central Pollution Control Board (CPCB)-approved PROs (ProducersResponsible Organizations).

In the year 2020-21, Dabur joined hands with 10 waste management agencies to collect around 11,413 MT of post-consumer Plastic Waste (both recyclable and non-recyclable) from Urban Local Bodies’ Collection Centres in 27 states across India. The collected waste was segregated and sent to authorised recyclers and co-processing units like cement kilns.

Since the beginning of this initiative in 2017-18, Dabur has collected, processed and recycled a total 27,396 MT of post-consumer plastic waste with an investment of 11.85 crore.

18,347.026 MT Total CO2 equivalent emission eliminated through Plastic Waste Management initiatives

98,383,045 kWh of Energy saved

My 10 Kg Plastic


To increase the involvement of Dabur employees, their families and the larger community in our plastic waste management initiatives, Dabur rolled a unique incentive scheme christened My 10 Kg Plastic. According to Central Pollution Control Board (CPCB), the Per Capita plastic waste generation in India today stands at around 10 Kg, which means every individual generates around 10 Kg of plastic waste every year. Through this programme, we are inviting individual households to collect and send 10 Kg of plastic waste generated in their homes and become Plastic Waste Neutral Citizens.

A special Mobile App and a microsite has been created for our employees and their families and a mobile number activated for communities, where they can place requests for plastic waste collection at their doorstep. A special waste collection vehicle will reach their homes at a scheduled time to weigh and collect the plastic waste. The depositor wins reward points for every Kg of plastic waste submitted. They can accumulate these points and redeem them at the microsite for a variety of gifts and products.

In 2020-21, we collected 12,946 Kgs of plastic waste under the My 10 Kg Plastic programme.

To promote positive behavioural change in the society with regard to plastic waste management and segregation at source, Dabur has been running a series of awareness campaigns across the country. These programmes seek to raise awareness of plastic pollution, its negative effects on the environment and how people can help by indulging in waste segregation at source. Similar awareness building programmes on waste management are also organised with the waste picker community. We also run health awareness programmes with this community helping them gain access to routine health check-ups and free medicines, besides safe equipment for sorting waste.

Safai Sathi Training


Dabur, along with Swachh Sustainable, organised Safai Sathi Training in Uttarakhand, Telangana and Karnataka. Under this programme, members of the waste collector community are sensitised about recyclability of various packaging material, particularly multi-layered plastic waste, their collection and safe disposal methods. Information Education Communication (IEC) material is also distributed within the community to encourage them to better manage plastic waste besides participating in activities like tree plantation.

We also organised a two-day training session along with Social Lab in the Municipal councils of Wadwani and Kaij, Maharashtra, to enhance and upgrade skills of Safai Karmacharis in the ULBs. A total of 70 Safai karmacharis participated in the session, where they were also presented with PPE Kits.

In 2020-21, we organised capacity building workshops in association with 10 state Pollution Control Boards and Urban Local Bodies, covering over 1,000 waste collectors.

Dabur is also a member of the Punjab Plastic Waste Management Society.

Discarded plastic waste that is not adequately managed ends up polluting the environment on land and ultimately finds its way to seas and oceans. At Dabur, we have been crafting programmes aimed at cleaning our oceans and alsoeducating consumers on proper disposal of plastic waste to ensure that they do not end up in our seas and oceans.

Cleaning Andamans


Dabur partnered with Paperman for a dive site clean-up of Neil Islands in Andaman and Nicobar. The clean-up involved four professional divers clearing 600 square meters of the Ocean floor, recovering 12 Kgs of plastic waste which included sachets, plastic pieces and bottles.

Dive site clean-ups, we feel, are an important step towards removing trash on a regular basis from the seabed and ocean floor. It also goes a long way in protecting the corals, fish and the human population that depends on the ocean for food.

Sustainable sourcing is a cornerstone of our approach to drive sustainability throughout our supply chain, covering partners ranging from the largest commodity and packing material suppliers to the smallest farmers. Moving forward on this mission, Dabur is now driving supply chain monitoring, traceability and transparency.

We expect our suppliers to adhere to our strict Code of Conduct and create a sustainable future for their business, the people they employ and the environment. We hold all our suppliers to the same high standards of integrity to which we hold ourselves and seek to do business only with suppliers who conform to the law and operate fairly and ethically.

We have successfully developed sustainable agricultural supply chains around the world to increase the volumes of sustainable raw materials. To further improve the visibility and traceability of our commodity supply chains, particularly for raw material like honey, we are now exploring blockchain and AI. We have been taking long-term actions to reduce our GHG emissions jointly with our suppliers and business associates. To transport our products, we seek partners who are dedicated to sustainability and are socially conscious.

As part of our biodiversity conservation programme, we work with several farmers across India and Nepal for cultivation of medicinal plants and herbs. Our scientists engage with these farmers and tribal communities, training them on scientific and sustainable cultivation of herbs. This exercise has resulted in an increase in the population of these medicinal herbs, some of which are rare, besides supplementing the household income of these farmers.

Palm Oil
Dabur sources palm oil only from suppliers who are members of the Roundtable on Sustainable Palm Oil (RSPO), ensuring that 100% of our palm oil procurement is done from RSPO certified suppliers.

Paper Pulp
For our beverage business, the entire packaging requirement is met by laminates purchased from Tetra Pak. This packaging used for our packaged fruit juices are made from Forest Stewardship Council (FSC) certified paper. For our other paper pulp requirements too, we are now working with suppliers who are part of the Rainforest Alliance and are FSC certified. We are steadily increasing the quantum of supplies from Rainforest Alliance partners.

Ayurvedic Herbs & Medicinal Plants
As the world’s largest Ayurvedic and Natural products maker, Dabur needs a range of medicinal herbs and plants to prepare its range of medicines and consumer products. To ensure that these herbs do not face extinctions due to over-exploitation and deforestation, Dabur has taken the lead in preserving and growing this herbal wealth. We are working with farmers across the country in sustainably cultivating and procuring these medicinal herbs. As on 31st March 2021, Dabur had 6,997 acres of land under cultivation of herbs and medicinal plants.

Honey
As the largest player in the branded honey market in India, Dabur has put in significant efforts to build a sustainable procurement network for honey in the country. We are today working with farmers in key honey producing states like Assam, Bihar and Jharkhand to promote scientific and sustainable beekeeping among farmers. We have been conducting regular on-site training and demonstration to the farmers on all activities concerning beekeeping, which includes making of bee boxes, rearing of bees and multiplication of bee colonies.

In addition to providing pollination support to crops, these initiatives also result in production of quality honey and other beehive products, generating valuable employment to local communities and livelihood support to rural population. We have set up state-of-the-art Quality Control Labs for testing of honey and are now working towards introducing blockchain technology to the honey supply chain.

5,145 Farmers in Assam, Bihar, Jharkhand involved in Beekeeping projects

Project Madhu


During the year 2020-21, Dabur launched ‘Project Madhu’, a new initiative to promote beekeeping as a lucrative enterprise for farmers and small and medium entrepreneurs. As part of the initiative, Dabur joined hands with local NGOs in Bihar, Jharkhand and Assam to create an ecosystem to offers the local farmers technical know-how, financing and access to marketplace for selling the honey produced by them, besides providing technical training in the vocation of beekeeping.

As a part of this initiative, Dabur will be providing 5,600 bee-boxes to 350 families in Jharkhand and Assam. Besides, another 2,250 families in Bihar would benefit from the World Bank-aided Jeevika Project with the distribution of 23,500 bee-boxes. Our experts from the Bio-Resources Development group also provide technical knowledge and training to these farmers at village, block and district levels. The team aims at providing 360 trainings by 2025.

Dabur, along with NGOs like Jeevika BRLPS (Bihar Rural Livelihood Promotion Society) in Bihar, Vikas Bharti in Jharkhand and Institute of Integrated Resource Management (IIRM) in Assam, conducted virtual and physical meetings with more than 350 beekeepers in these states. Through these meetings, we are reaching out to local farmers, encouraging them to take up beekeeping as a vocation and help build a ‘honey corridor’ across these states.

Our biodiversity initiatives involve working with farmers, tribal and forest-based communities across India and Nepal in preserving ecosystems, halting the accelerated loss of biodiversity and promoting sustainable cultivation of rare medicinal herbs. We engage marginal farmers, providing them visible economic opportunities while helping conserve natural resources in the wide-ranging ecosystems. This initiative has helped create an alternate source of income for the community.

We work with local NGOs across the country, jointly undertaking special training programmes for the community members and encouraging them to join this sustainable and environment-friendly herb cultivation exercise. We have also joined hands with universities and leading research institutions to undertake detailed studies on these medicinal herbs.

Dabur operates a fully automated state-of-the-art greenhouse in Pantnagar (Uttarakhand) and another in Banepa (Nepal), besides satellite nurseries and demo cultivation sites across the country. Elite planting materials, grown in these greenhouses, are given to the farmers for further phase of cultivation. In FY 2020-21, our Pantnagar Greenhouse grew and distributed 4,29,730 saplings of herbs. Today, we have satellite nurseries situated across India, from the Himalayan valleys to the coastal region in Tamil Nadu.

8,975 Farmers covered under Biodiversity initiatives in India
5,247 Acres of land under cultivation of herbs and medicinal plants in India
3,159 Households in Nepal engaged in cultivation of herbs
692 Acres of land under cultivation of herbs and medicinal plants in Nepal

At Dabur, we realise the importance of reducing paper usage in protecting our environment and keeping our planet green. When we save paper, we reduce the need to cut down trees to make new paper. Across our operations, we have been following the golden rule: “Think before you print”, besides ensuring usage of both sides of the paper for printing. We are also increasingly moving towards living digitally, with Board Meetings agenda and other necessary documents being shared digitally with the Board members, thereby reducing on consumption of paper. Our Annual Reports are also largely being shared in a digital format now.

In 2020-21, we rolled out new initiatives to further reduce our dependence on paper. To begin with, we have taken decisive steps to reduce the number of pages being used for printing Invoices for goods being transported by us by increasing the number of line items being printed on each sheet and using free space for printing QR codes. This exercise itself will lead to a reduction of 32.60 lakh sheets of paper being consumed by Dabur per annum.

We have alongside put in place measures to reduce the usage of paper in our Packaging Material. During the year, we have reduced consumption of 95 tons of Paper (including paperboard) in addition to tying up with mills to recycle 40 tons of label liner stock. These efforts have helped us save 135 tonnes of paper.

4,900 Trees saved from being cut every year

Dabur Red Paste says No to Paper Cartons


Taking a leap forward on the path to Environment Sustainability, Dabur India Ltd announced the launch of a pilot initiative to remove outer paper cartons from its flagship Ayurvedic toothpaste Dabur Red Paste. The innovative carton-free eco-friendly packaging is being rolled out in key Modern Trade outlets in a joint initiative with Reliance Retail.

In addition, the Company is also rolling out an outer paper carton-free low unit price (LUP) pack, specially created for rural markets. The paper saved by removing the outer cartons would be repurposed to create notebooks for underserved children supported by Child Rights and You (CRY). Together, these are expected to result in an annual saving of 150 tons of paper.

As part of this initiative, Dabur Red Paste also launched a unique campaign, ‘Give up the Carton, Give me a Future’ in association with CRY, under which the paper saved from removing the outer cartons will be used to make notebooks that would distributed among over 120,000 underserved children. Dabur has been driving several environment sustainability initiatives to preserve our planet for future generations. These include promoting biodiversity, collecting, processing and recycling postconsumer plastic waste, besides reducing use of paper in product packaging. This initiative is a step forward in this direction. By simply shifting to carton-free toothpaste packs, a family of four can ensure that the carton they would have otherwise discarded, will meet some part of the education material need of underserved children every year. As part of this campaign, Dabur will be donating more than 1.2 lakh notebooks.

Dabur International, the overseas arm of Dabur International, joined hands with the Emirates Environmental Group (EEG) to launch the Miswak Tree Planting initiative that aims to restore one of the UAE’s native tree species. Supported by the management of the Saih Al Salam Protected area near Al Qudra Lakes, 20 saplings of Miswak trees were planted in Dubai. Celebrating the commitment towards National Biodiversity Strategy of the UAE, the two partnering organisations have reaffirmed their call to protect and manage the rich biodiversity of the country.

Extracts from trees, plants and herbs have been widely featured in Arabic oral care, hair care and skin care rituals. As a company that uses traditional Arabic ingredients in our products, we are working towards helping preserve the natural environment of this region.

Impact on Other Capitals

Sustainable Development Goal (SDG) Linkage

download-pdfAnnual Report 2020-21